REQUIREMENTS AND POLICIES

 

 

 

 

 

Requirements

 

Behavior(Dogs/Cats)

Petz Mania encourages a safe and open enviroment for your pets. We only accept well-socialized, well-behaved dogs/cats. If your dogs/cats can get along with other animal, and people, then you they are welcome to Petz Mania. Aggressive dogs/cats only ruin the fun and experience for other dogs/cats.

Spayed/Neutered(Dogs/Cats)

We require your dogs/cats to spayed/nuetered so they won’t be aggressive to other dogs. Any dog(6 months and up) and cat(8 weeks and up) must be spaed/nuetered.

Vaccinations(Dogs/Cats)

All dogs/cats must be up to date on rabies, distemper, and bordetella. We want all of our dogs and cats to be happy and healthy. The only exeception is dogs/cats with weaken immuned system or allergy to the vaccination.

Nail Length(Dogs/Cats)

Your dogs/cats nail should be trimmed before entering our daycare/boarding area. Long nail can be painful and harmful for your dog. If the nail breaks then it can cause bleeding. We offer nail trims for cooperative dogs/cats, or you can do them your self.

Flea and Ticks(Dogs/Cats)

The boarding/daycare area will be more fun and comfortable for your dogs/cats if the area is free of pests. If your dogs/cats have any flea and tick, we will immediently bath them in flea and tick shampoo. Once they are dry, we will feed them a capstar and then can have fun with the group.

Policies

Store Hours

We open from Monday to Friday from 6:30am to 7:00pm

Saturday opens from 7:30am to 7:00pm

Sunday opens from 7:30pm to 11:00am / 4:00pm to 7:00pm.

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Holiday Hours

During the major holidays, our lobby will be close for grooming, self-serve bath and daycare. As always, even when our lobby is closed, our staff will be taking great care of your pup if he or she is boarding.

Petz Mania’s lobby will be close during the following major holidays:

Drop-off/ Pick up for boarding only (Holiday): 9:00am to 12:00pm
Easter Sunday
Memorial Day
July 4th Day
Labor Day
Thanksgiving
Christmas Day
New Year’s Day

Security

Dogs entering or exiting our facility must be on leash.

For security reason, proper photo identification may be requested to release dog.

Payment and Refunds

A valid credit card must be put on file during check in.

Day Care and boarding prepaid packages are non-refundable but the unused balance can be used to purchase other services or merchandise offered in our store.

Food and Medications

We encourage owner to provide their own dog food. Please bag the food in sealed sandwich bag with labels by meal.

For additional charge, we provide Hill’s Science Diet Dog food $1.50 per meal for small dogs below 15 lbs and $2.50 for other dogs. Please let us know how often you want us to feed your dog.

We would be happy to administer oral and topical medicine for your dogs for free but please label them with instructions in its original package including the dog’s name, dosage, schedule, and method.

First time day care and boarding clients must submit a signed service agreement.

Please let us know if you dog eats within one hour prior to coming to our day care. This is to prevent bloat which can be caused by playing to quickly after eating.

Tours and Temperament Test

Tours are welcome.

Dogs must be able to pass the temperament test prior to admittance. Please schedule a meet and greet prior to admittance. Temperament testing is to find our if your dog can fit in our play group.

Breeds Petz Mania Don't Accept Into Boarding and Daycare

**Due to the communal nature of our boarding/daycare environment we cannot accept the following breeds:

Pit-Bull
Stafford Shire Terrier
American Bulldog
Cane Corso
Dogo Argentino
Wolf-Hybrid

Late Pick-up Fee

There be a late pick up fee of $10 per 15 minutes after stated close time. (Subject to availability)

Contact Us

3585 Timberglen Rd
Dallas, TX 75287

Tel:214-731-6605
Fax:214-731-6845

Hours of Operations

Mon - Fri: 6.30am – 7:00pm
Saturday : 7.30am – 7:00pm
Sunday : 7:30 am - 11:00am / 4:00pm - 7:00pm

**Grooming Services close on every Sunday & Monday.

Last Wash for self serve dog wash is 30 min before closing.

Copyright © 2019 Petz Mania LLC, All Rights Reserved.