Petz Mania Requirements and Policies

Effective as of June 1st, 2019

Dog and Cat Requirements

1.1 Behavior

  • Well Socialized
  • Well Behaved

1.2 Spayed / Neutered

  • Female dog or cat must be neutered
  • Male dog or cat must be neutered
  • Dog bellow 6 months, do not have to spayed or neutered
  • Cat bellow 8 weeks, do not have to spayed or neutered

1.3 Vaccinations

  • Dog must have rabies, distemper, and bordatella vaccination that are up to date
  • Cat must have rabies, distemper, bordetella, and FPV vaccination that are up to date
  • Exceptions are dog/cat with weaken immune or allergy to vaccination

1.4 Nail Length

  • Dog nails should be trimmed, as they could be dangerous in the play area
  • Petz Mania offer nail trims

1.5 Fleas and Ticks

  • Dog and Cat without flea and tick
  • Petz Mania offer flea and tick bath

Store Policy

2.1 Hours of Operation

Monday - Friday 7:00AM - 7:00 PM
Saturday 7:30am - 7:00pm
Sunday(*) CLOSED
Sunday(Boarding) 12:00pm-2:00pm

2.2 Holiday Hours

During the major holidays, our lobby will be close for grooming, self-serve bath and daycare. As always, even when our lobby is closed, our staff will be taking great care of your pup if he or she is boarding. Petz Mania’s lobby will be close during the following major holidays:

Drop-off/ Pick up for boarding only (Holiday): CLOSED

  • Easter Sunday
  • Memorial Day
  • July 4th Day
  • Labor Day
  • Thanksgiving
  • Christmas Day
  • New Year’s Day

2.3 Security

Dogs entering or exiting our facility must be on leash.

For security reason, proper photo identification may be requested to release dog.

2.4 Payment and Refunds

A valid credit card must be put on file during check in.

Day Care and boarding prepaid packages are non-refundable but the unused balance can be used to purchase other services or merchandise offered in our store.

2.5 Food and Medications

We encourage owner to provide their own dog food. Please bag the food in sealed sandwich bag with labels by meal.

For additional charge, we provide Hill’s Science Diet Dog food $1.50 per meal for small dogs below 15 lbs and $2.50 for other dogs. Please let us know how often you want us to feed your dog.

We would be happy to administer oral and topical medicine for your dogs for free but please label them with instructions in its original package including the dog’s name, dosage, schedule, and method. First time day care and boarding clients must submit a signed service agreement.

Please let us know if you dog eats within one hour prior to coming to our day care. This is to prevent bloat which can be caused by playing to quickly after eating.

2.6 Tours and Temperament

Tours are welcome.

Dogs must be able to pass the temperament test prior to admittance. Please schedule a meet and greet prior to admittance. Temperament testing is to find our if your dog can fit in our play group.

2.7 Unacceptable boarding and daycare breed

Due to the communal nature of our boarding/daycare environment we cannot accept the following breeds:

  • Pit-Bull
  • Stafford Shire Terrier
  • American Bulldog
  • Cane Corso
  • Dogo Argentino
  • Wolf-Hybrid

2.8 Late Pick-Up Fee

There be a late pick up fee of $10 per 15 minutes after stated close time. (Subject to availability)

Privacy Policy

3.1 Introduction

This section is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the test website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at, unless otherwise defined in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template.

3.2 Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

3.3 Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

3.4 Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

3.5 Service Provider

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service
  • To provide the Service on our behalf
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

3.6 Certain Risks

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

3.7 Link to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

3.8 Children Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

3.9 Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

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